Customer Service Tips for a Stress-Free Garage Floor Coating Installation

For homeowners in Akron and Cleveland, investing in a garage floor coating means more than just upgrading your space—it’s about choosing a company that delivers both quality floors and a stress-free experience.

A smooth installation depends as much on customer service as it does on craftsmanship. That’s exactly what you can expect with Forte Garage Floor Coating.

Communication That Builds Confidence

The best garage floor coating projects start with clear communication. A professional team will guide you from consultation to final walkthrough, answering questions and providing updates at each step. Confirming appointments, explaining prep requirements, and checking in throughout the process ensures you always feel informed and confident about your investment.

Professionalism From the First Knock

When the crew arrives, professionalism sets the tone. Showing up on time, in branded attire, and ready to review the day’s plan signals that your project is in capable hands. Even small gestures—like parking on the street instead of your driveway—show respect for your property and build trust before the first tool is unloaded.

Attention to Detail in Every Layer

A garage floor coating isn’t just about applying product; it’s about precision at every stage. From properly grinding the concrete to applying a moisture-mitigating epoxy primer and UV-stable polyaspartic topcoats, each step requires skill and care. This meticulous approach ensures not only a flawless finish but a floor that lasts for decades in the face of Ohio’s changing seasons.

Protecting Your Home and Property

Safeguarding your property is part of delivering great service. Covering cabinets and windows, protecting landscaping, and using mats and sheeting in mixing areas prevent dust, spills, and damage. Indoors, shoe covers and floor runners keep your living space clean while the crew works.